Imagine getting substandard products in your jewelry business after making a prior payment. You will be stuck in a situation where you cannot sell those products to your customers which will result in great loses.
Such problems are dangerous for an importer’s business in a short as well as long run. When a business person looks for some ways to prevent such scenarios, then inspection comes as the first option in mind. A full-time product inspector is hired by importers to check the status and quality of the orders before initiating the process of shipment.
There are few benefits and drawbacks of hiring full-time employees who are located near the factory wherein your manufacturing is being conducted. It does not matter whether you are paying personal visits to the factory or using a third party inspection service, the full-time option should be clear to you.
Why do importers choose to hire a full-time product inspector?
Product inspectors who work on a full-time basis are typically the salaried employees for the nation which is the location of your suppliers’ factory. Depending on how frequently and where you are manufacturing, you will have a dedicated individual who visits one or more factories regularly.
Furthermore, you can choose to hire multiple full-time employees who can handle a larger volume of inspections. Such employees who are hired on a full-time basis are provided an annual salary.
Why don’t importers choose to hire a full-time product inspector?
Large importers do not mind hiring full-time inspection staff as they do not find it much costly and they enjoy the benefits of stationing them near the factories because there is a need for a regular inspection. Although small businesses do not find it very cost-effective, hiring full-time inspectors cannot be the best option for such companies. So, they prefer third party inspection services.
Some of the biggest reasons for this are:
More costs: In the case of mid or small-sized importers, they end up spending more when they hire full-time staff on regular salary terms. So, they prefer to use other inspection methods.
An alternative to this is the third party inspectors. They are hired as and when they are needed. They are only paid for the particular time that has been spent and the expenses that are incurred during these services.
Due to the local legal challenges, importers do not choose to hire inspection staff on a full-time basis. This is because some kind of legal entity is required to be established if the importers choose to hire full-time staff.
It can be costly to find an agent to assist. The employment laws of some countries are complicated. Like, firing employees is not so easy in every country and it may add to the cost.
In every manufacturing process, the risk of integrity is present. Such areas include logistics, product inspection and other parts of supply chain management. Sometimes, the staff at the factory might offer meals or gift to the inspector. Sometimes, transportation is also offered.
Such gestures which might not be a bribe will affect the judgments of the inspector when the time to issue a report will come. Therefore, the inspectors should not accept such gratuities and remain unbiased as much as possible.
Before discussing whether communication with a full-time product inspector is good or with the one who is hired when needed, let’s discuss the information that importers need to deliver about product inspection to the inspector:
- The packing list that shows the breakdown of the quantities of items.
- Product requirements like CAD drawing as well as some other specifications
- A QC checklist which includes different standards for checking the goods
- Quality issues reporting
- Address to the location of the inspection site
It can be very complex if only one information out of the above-mentioned information is misinterpreted by the inspector. A single misinterpretation can lead to serious issues. Even the inspection can be done on the wrong items. It does not make a difference whether the inspector you hire speaks a native language or English. It does not assure that the communication will be smooth.
Inspection of goods is a major part of the quality control process. Many importers think that quality inspection services can lower the overall cost and improve their product’s quality. Although all importers are different and one method of inspection cannot be ideal for all of them.